NEXUS · DSP is the intelligence layer for Amazon Delivery Service Partners. It reads every feed, translates it into plain English, and hands you the conversations that actually move next week's scorecard — with four clear days to act on them.
Fourteen files a week. Seven weekly reports plus a daily file every day of the operating week. A dozen averages that hide the two drivers and one postcode quietly costing you the week. For most DSP owners, the scorecard lands on a Wednesday morning — and the four-day window to act on it slips through the cracks.
We built NEXUS · DSP because the work nobody has time for is the work that moves the numbers. Reading, cross-referencing, triangulating, drafting. The second the files are in, the week is either read — or lost to lag.
This is the same briefing — on your dashboard the moment you upload. Every time. Plain English. IR35-safe. Actionable. With the full window to the next van roll.
The scorecard is a symptom. Underneath it — Amazon's metrics (DSC DPMO, DCR, DWC, IADC, CC, CE, POD, PHR, False Scan, Lost-on-Road, RTS), the telematics feeds (FICO, Mentor, Netradyne where you have it), plus route execution and appeals — are the causes. The causes move next week's scorecard.
Seven weekly report types. Seven daily files. Fourteen uploads across the operating week — read as one briefing.
NEXUS · DSP does the reading.
Amazon grades the previous week on Wednesday. For most DSP owners, that is the moment the week shifts — fourteen reports waiting, and four days before the next Sunday's van roll to do something about them. Somebody has to read, cross-reference, find the drivers and the postcodes actually costing the scorecard. It is work nobody has time for, which is why it doesn't get done.
No queue. No overnight batch. No scheduled filing time. The second your files are in, the briefing is on your dashboard — every signal, one clear read, in plain English. Which drivers the data flags, which to recognise, which postcode to reroute, which scorecard item is appealable with evidence already attached. Multi-pattern triangulation has already separated a driver who is struggling from a route that was doomed before the van left the depot.
You now have the full window to act on it.
This is the window most DSPs lose. NEXUS · DSP gives it back. Appeals prepared with documented evidence, ready to file. Service-review messages drafted in IR35-safe language, ready for delivery. Service-update conversations prepared with the context that makes them land.
By Sunday 08:00 the vans roll — and next week's scorecard is already being moved, before the first parcel is in the door. This is the difference between reacting to a scorecard and reading an operation.
The work that moves the numbers is the work nobody has time for.— The NEXUS · DSP Desk · United Kingdom, 2026
So we did it for you.
Same vans. Same roads. Same drivers. One thing changes — the workflow — and the scorecard starts to read differently. The desk stops chasing the number, and starts reading what's under it.
Eight weeks in the model: two tier crossings. 25+ hours back on the clock every week. Nineteen of forty-eight drivers into the top two tiers. This is what twelve weeks can look like on a scorecard — plotted.
There is a quiet legal exposure in how most DSPs speak to their drivers. Directive scripts. You must. Morning-briefing mandates. Directive vocabulary that, under HMRC scrutiny, reads not as instruction to a contractor but as supervision of an employee. That is how IR35 reclassification cases are built — from language as well as contracts.
NEXUS · DSP was designed around this exposure. Every message the platform drafts — service-update, appeal, recognition — passes through a B2B-safe language filter. No imperative verbs. No second-person directives. No supervisory vocabulary. What emerges reads as what it is: a variance against service specification, documented neutrally, delivered as reference material for the contractor to self-review.
The drivers stay what they always were. The business stays protected. This runs on every tier, always on, no toggle.
Premium is the full machine — every pattern the desk can't see, already flagged; every dispute packaged while you sleep. Pro and Pro Plus are stripped-down on-ramps, for desks that haven't felt it yet. Start on Premium. 14 days. No card.
Legal language engine · included on every tier. Every driver-facing message the platform generates passes through a B2B contractor-safe filter. No imperatives. No "you". No supervisory language. Always on, no add-on, no toggle.
The reports don’t tell you who. The averages don’t tell you why. The week ends before the pattern shows. You already know this.
14-day Premium trial. Every feature, no credit card. First briefing ready the moment you upload.
Or write to us: hello@nexusdsp.ai